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Privacy Notice. This privacy notice explains how onesixeight looks after personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you. TOPICS: · What information we collect about you· How information about you will be used· Marketing· Employment· How long your information will be kept for· Where your information is kept· Access to your information and correction· Cookies· Changes to our privacy notice· How to contact us WHAT INFORMATION WE COLLECT ABOUT YOU​We collect information about you when you book an appointment for a service or treatment, visit the salon or barbershop for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.​The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.​For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.​HOW INFORMATION ABOUT YOU WILL BE USED In law, we are allowed to use personal information, including sharing it outside the salon/ barbershop, only if we have a proper reason to do so, for example: · To fulfil a contract with you ie to provide the service or treatment you have requested and to communicate with you about your appointments· When it is in our legitimate interest ie there is a business or commercial reason to do so, unless this is outweighed by your rights or interests· When you consent to it: we will always ask for your consent to hold and use health and medical information. We will therefore share your information with: · Providers of our salon / barbershop software system Fresha.​We have rigorous data protection and security policies in place with all our suppliers.​Some of the people working in our salon are self-employed. Where software systems and reception facilities are shared, our self-employed colleagues will have access to some of your information for the purpose of the appointment booked via our booking software Fresha only. Please speak to your Stylist / Barber if they are self employed to be added to their independent client database. It is the responsibility of the self employed Stylist / Barber to maintain and uphold data protection on their own client database not any responsibility of onesixeight.  We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law. MARKETING We would like to send you information about products and services which may be of interest to you. We will ask for your consent to receive marketing information. If you have consented to receiving marketing, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact Jo Donnelly via email at EMPLOYMENT The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook. HOW LONG YOUR INFORMATION WILL BE KEPT FOR Unless you request otherwise, we will keep your information to contact you for a maximum of 1 year from your last visit to the salon/barbershop. After a year we will delete all your personal information, except for your name, relevant client history (eg allergy test records which we keep for 6 years) and financial transactions (which we are obliged to keep for 6 years). Information about unsuccessful job applicants will be deleted after four months. WHERE YOUR INFORMATION IS KEPT  Your information is stored on Fresha our salon software. Fresha operates globally, including in the United States, Canada, United Kingdom, Australia, the United Arab Emirates,  Netherlands and other countries in the European Economic Area ("EEA"). We generally don't share personal data between group companies. We may transfer your personal information outside the UK / EEA: in order to store it; in order to enable us to provide our Services to you; in order to facilitate the operation of our businesses, where it is in our legitimate interests and we have concluded these are not overridden by your rights; and where we are legally required to do so. We will put legal protections in place to safeguard personal data transfers in compliance with data protection laws. We may transfer your personal information outside the UK / EEA, including to the key organisations listed here.We update our partners and service providers as we grow, and will update this Notice regularly. For more information about how we currently transfer and protect data, please contact ​Any payment transactions are encrypted. Sendinginformation via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access. ACCESS TO YOUR INFORMATION AND CORRECTION You have the right to request a copy of the personal information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs. If you would like a copy of some or all of your personal information, please contact Jo Donnelly at We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate. You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.​Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.Essential cookies only.​CHANGES TO OUR PRIVACY NOTICE We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated on 16/10/23. HOW TO CONTACT US Please contact us if you have any questions about our privacy notice or information we hold about you: · By email· Or write to us at 168 High Street, Boston Spa, LS23 6BH You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern:  

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